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Transfers in Moscow

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

255

Type of traveler

Person traveling alone (26)

Couple (35)

Group of friends (35)

Family with small children (1)

Family with adolescent children (19)

See only reviews with text

07 / 03 / 2021

Mohinder Pal Singh

Delhi, India

Nobody was there for pick up and the person was not even picking any of the numbers mentioned on the voucher, very bad

We are sorry that you were unable to enjoy this service. We have verified that the local supplier is not currently operating, but due to a glitch in our system you were allowed to book. We confirm that the refund has been processed.

I travelled with teenagers

12 / 04 / 2019

Guillermo Garcia

Madrid, Spain

some smell to tabaco inside the car Driver polite

I travelled with my partner

06 / 08 / 2019

Arturo Cruz

Miami, The United States

Our driver was very courteous, punctual and knows his way around. Thank you. We recommend the service.

I travelled with my partner

06 / 16 / 2018

Edgar

New Jersey, The United States

I waited for one hour for the taxi, but not only that, once I got in , the driver was texting while driving, very unprofessional . The driver did not speak English and I could not communicate with her. Terrible service

We are sorry about the inconvenience caused. We have transmitted your comments to our supplier in order to avoid this type of incidents in the future. Regarding the language, the driver is not supposed to speak English, as you indicate all the transfer details while booking the service.

01 / 13 / 2022

Jose Francisco Perez Sanchez

Atenas , Greece

Traslado del aeropuerto a mi casa Translate this opinion into English.

Transfer from the airport to my house Opinion translated. Show original.

I travelled by myself

01 / 05 / 2022

Alessandro Lucca

Portugal

No horário, educado, excelente! Translate this opinion into English.

On time, polite, excellent! Opinion translated. Show original.

I travelled with my partner

01 / 01 / 2022

Alessandro Lucca

Oeiras, Portugal

Não ficou claro o ponto de encontro, e a referência do carro não era a mesma.

Lamentamos se houve alguma confusão na localização do condutor. Esta informação está disponível para o fornecedor local e será tida em conta a fim de melhorar o serviço oferecido.

I travelled with my partner

08 / 23 / 2021

Yefri Peña Rodriguez

La Habana, Cuba

No estaba mi traslado a la salida del aeropuerto y llamé a la persona de contacto y no respondieron. Tuve que tomar un taxi.

Sentimos mucho que no hayas podido disfrutar de este servicio. El proveedor nos ha informado de que no recibió la confirmación de tu reserva y por ello no acudieron a recogerte. Se ha realizado el reembolso correspondiente.

I travelled with friends

03 / 09 / 2020

Oscar Alfredo Vaccaro

Merlo, Argentina

Llegó a tiempo, apenas salimos del vuelo!! Todo muy bien Translate this opinion into English.

Arrived on time, we hardly left the flight !! All very well Opinion translated. Show original.

I travelled with friends

02 / 23 / 2020

Enrique

Santander, Spain

El conductor, en mi caso Alexander, me ha ayudado a conseguir la tarjeta sim para Moscú y luego al ir hacia el hotel me ha dado un mini tour de los edificios y zonas que íbamos pasando Translate this opinion into English.

The driver, in my case Alexander, has helped me to get the sim card for Moscow and then when I went to the hotel he has given me a mini tour of the buildings and areas that we were passing Opinion translated. Show original.

I travelled by myself

02 / 08 / 2020

Tania

Mallorca, Spain

Pues que nadie se ha presentado en hotel hemos esperado 20 minutos y hemos tenido que pillar un taxi! Así que tendré que poner reclamación para que me devolváis el dinero Gracias!

Well, no one has shown up at the hotel we have waited 20 minutes and we had to catch a taxi! So I will have to file a claim to get my money back. Thank you!

Pedimos disculpas por las molestias ocasionadas. Debido a un problema técnico, el conductor asignado no pudo acudir a la recogida. Hemos tomado las medidas necesarias para evitar que esto vuelva a suceder además de aplicar el reembolso correspondiente. Translate this opinion into English.

We apologize for the inconvenience caused. Due to a technical problem, the assigned driver was unable to come to the pickup. We have taken the necessary measures to prevent this from happening again in addition to applying the corresponding refund. Opinion translated. Show original.

I travelled with friends

12 / 29 / 2019

Juan Carlos Madrid Saavedra

Murcia, Spain

Muy puntual, El traslado ha sido rapido, y cómodo, nos ha recogido en la puerta del hotel y nos ha dejado en la puerta de la terminal. Translate this opinion into English.

Very punctual, the transfer has been fast, and comfortable, he has picked us up at the hotel door and left us at the terminal door. Opinion translated. Show original.

I travelled with teenagers

11 / 27 / 2019

Sarha Leoz Donamaria

Villava/atarrabia, Spain

Genial puntualidad y buen trato

I travelled with friends

11 / 09 / 2019

Massimo

Brugherio , Italy

Perfetto orario e servizio

I travelled with friends

11 / 03 / 2019

Juan Manuel Ignacio Exposito

Cadiz, Spain

El conductor llegó 10 minutos antes, indicando nuestro nombre, en el punto acordado. Hablaba inglés. Muy bien.

I travelled with my partner

10 / 30 / 2019

Juan Manuel Ignacio Exposito

Cadiz, Spain

El conductor llegó mas de media hora tarde, sin cartel ni ningún otro identificativo. Nos dejó en una dirección equivocada a nuestro hotel, y al decírselo nos dijo: “Yo tampoco se donde está, preguntad”, y se fue. Muy mal para el precio que tiene.

Sentimos realmente lo sucedido. Se está estudiando el caso desde el departamento de Atención al Cliente, que ofrecerá una solución lo antes posible.

I travelled with my partner

10 / 28 / 2019

Alicia Maria Alejandra

Resistencia, Argentina

Excelente el chofer. Llegó a tiempo y fue muy amable. El servicio superó mis expectativas

I travelled with friends

10 / 25 / 2019

Alicia Maria Alejandra

Resistencia, Argentina

Excelente el Sr que fue a buscarnos. Fue muy amable y ni bien Llegamos ya estaba esperándonos con el cartel.

I travelled with friends

10 / 07 / 2019

Marta

Bilbao, Spain

El conductor estuvo esperándonos casi una hora porque tardamos bastante en salir (control de visados y reclamación de pérdida de maleta). Da tranquilidad saber que a pesar de los imprevistos te esperan sin problema.

I travelled with friends

10 / 04 / 2019

Martha Giachetti

0, Argentina

Puntual y amable el chofer Alejandro

I travelled with my partner